FAQs

ScreenMe FAQ`s

You need to know before placing your order

About joining ScreenMe

What you need to know before placing your order:

Currently, ScreenMe is only available in the UK.

You have to be 18 or over.

Go to the ScreenMe website, click on Begin your journey and follow the instructions.

There are various packages you can choose from. All packages include testing (microbiome, blood or both), consultation(s) (1 or 3), a doctor’s report, tailored food and recipes and access to the ScreenMe platform and health shop.

Our comprehensive kit consists of:

1 x comprehensive health marker test
1 x complete microbiome test
3 x consultations with your ScreenMe nutritionist
Unlimited access to all ScreenMe features including the tailor made eat well plate and recipes, access to the ScreenMe health shop as well as unlimited email support via ScreenMe nutritionists, medics and scientists.

Your kit should arrive within 7-10 days

After you buy your ScreenMe package you will receive an email confirming shipment of your sample collection kit. You will also be contacted by your expert at ScreenMe with further instructions to get you started on your journey to a healthier happier you.

First, you must buy a ScreenMe package. After receiving your ScreenMe package, go to screenme.co.uk and click on ‘activate kit’. Follow the on-screen instructions to create your account.

Your blood results and medical reports should be available within 3-5 days after you post your samples. The microbiome test results, the nutritional report and recommended food items will usually be ready 6-8 weeks after your sample has been posted.

Yes, you can.

We care about your privacy and security and take it very seriously. We use the latest encryption technologies and only share your data with the health professionals who review your results within our platform (where you can sign in and access your data too).
You can also access your results by writing to us and requesting a PDF copy.
We don’t share any clinical data or tests results with third parties. Our privacy policy, website terms and customer terms are always available for you to look at.

We use accredited, reliable labs trusted by NHS and private health providers. They all use the latest technological advances.

The best way is to email support@screenme.co.uk

ScreenMe tests

Everything you need to know about the tests you can have, how to use your kit and collecting your samples:

Understanding what is happening inside your body can help you understand your current health and fertility status and give you direction to improve your health. It can also help you control your symptoms and improve your chances of a healthy conception and pregnancy and improve the health of your future baby prior to birth, reducing their risk of disease. ScreenMe also provides you with insights into your future fertility status, helping you to plan accordingly.
The ScreenMe tests look at both your important blood markers, hormones and gut microbiome. This is because our health professionals and scientists believe in combining these results to give you a better understanding of where your body and fertility stands. The results also help to tailor accurate nutrition and lifestyle advice to help you take control of your health.

You can learn more about the microbiome and health markers, and what they are important for, in the articles below:

What is the microbiome?
What are health markers?

The activation code is an 11-character code that can be found on the ScreenMe form included in your kit.

The ScreenMe kits are made to be delivered through your mailbox and easy to use at home. The Health marker kit consists of a finger prick blood test. Easy-to-understand instructions are included in the kit and a video demonstration can be found in your introductory email. The Microbiome kit consists of a simple stool swab. Easy-to-understand instructions are included in the kit for that too.

You simply post the samples using the prepaid envelopes provided. It’s important to post the blood samples on the day of sample collection.

You will receive your results on the health passport section of your ScreenMe account, which you can access on your computer or phone.

Yes, you can purchase a range of health marker or microbiome tests to keep on top of your progress and track any changes in your health.

Please contact ScreenMe at support@screenme.co.uk

Contact ScreenMe as soon as possible by emailing support@screenme.co.uk

No. ScreenMe tests are not diagnostic and are not intended to replace advice from your GP or clinician.

Your microbiome is sequenced using 16S Next Generation Sequencing which makes it possible to classify bacteria in your gut at the genus and species level.

Managing your account

Information about account changes and cancellations:

Sign into your ScreenMe account. Then navigate to the settings page at the right top corner of the page. Click on your personal profile. This is where you can edit your name, email and the address we have on record.

After signing into your ScreenMe account, navigate to your health passport at the bottom left of the screen. Then click on Your Health profile – this is where you can edit your profile and save it.

First, sign into your ScreenMe account. Then navigate to the settings page on the right top corner of your account page. Then click on password.

ScreenMe is for men and women who want to understand their current and future fertility, improve their health, manage symptoms and maximise chances of a successful natural or medically-assisted conception and pregnancy. ScreenMe is also for those who wish to support their surrogate’s health and increase chances of a successful and healthy pregnancy.

No, that’s not necessary.

Please take your blood test between day 2 and 5 of your period. It can be taken at any time if you are not having periods. Avoid taking biotin supplements for 2 days prior to this test. HRT and contraceptive pills can also affect the results of your blood test. Avoid taking the sample from a finger that has been used to handle hormone gels or hormone pessaries in the past 4 weeks.

Yes, you do. Your ScreenMe blood test must be taken between days 2 and 5 of your cycle. If you do not have periods, you can take the test anytime.

Yes, all ScreenMe packages includes at least 1 consultation with a ScreenMe health expert and all results are accompanied with a detailed report from an NHS doctor.

Please do not take biotin supplements 2 days prior to your sample collection. Other supplements are fine.

Yes, you have 14 days to return your kit, provided it has not been opened or used. Please contact support@screenme.co.uk for further instructions.

Of course! At ScreenMe we are here to guide you through every step of your journey. You can use our tailored questionnaire to find the right package for you or book a free call back from an expert. Please contact support@screenme.co.uk for more information.

All our kits are fully recyclable. By discarding the kit into the recycling bin, you’re also contributing to the health of our planet.